Quality Assurance and Compliance
Quality Assurance and Compliance Unit
This unit has primary responsibility for quality assurance matters including management of unannounced visits and facility monitoring visits. This unit also manages the statutory and regulatory provider compliance requirements such as Vendor Independent Audits, Program Evaluations, insurance certificates, and other required documentation. Additionally, the state Quality Incentive Program will be managed out of this unit. Jesus Ozeda is the Supervisor of this unit and can be reached at jozeda@elarc.org or 626 248 3731.